Please find the SD2 User Manual from the link below, you may choose to download Word or PDF format for your convenience.

User Manual

If you do not have Word or Acrobat Reader installed, please download the viewers from here:

• Microsoft Word Viewer
• Acrobat Reader

• Microsoft Windows 10 version 1809 or later, Microsoft Windows 11
• Google Chrome v80 to 127(Recommended), Microsoft Edge v17 to 127

• macOS v10.14 – 10.15, v11 to 14
• Safari version 11 to 17, Google Chrome v80 to 127

• iOS 11 to 17; Android 4.4 to 14
• iOS: Safari 11 to 17;Android: Google Chrome v80 to 127

With the use of HTML 5, there is no need to download flash player. HTML 5 is adopted to replace Flash Player in EB. Flash will no longer be supported by Adobe in 2020.

If you need further information, you can email our Customer Service Department at eb@wiseman.com.hk or call our service hotline (852) 3188 2600 during our office hours. Please state clearly your School Name, Class and Username.

By Forgot Password

If you have entered a valid email address in your Profile, then you can use the Forgot Password feature to recover your password. Your password will be sent directly to your registered email.

1. Back to the Wiseman Education home page
2. Find Forgot Password under the password input box
3. Enter your School Code and Username
4. Click Retrieve Password
5. Check your registered email to recover your password

By e-mail or phone

If you have not input your email in your Profile, please contact our Service Team at (852) 3188 2600 during normal office hours or fill in this [ Service Form ].

It is known that some old versions of "Toolbars" which have "Popup-Blocker" feature may block your SD2 operations.

To resolve this problem, please disable popup-blocker as follows:

Google Toolbar

1. Open your Internet Explorer
2. Find Google Toolbar under your Internet Explorer
3. Find Settings button on the Google Toobar > Click Options...
4. Find More tab
5. Finding Enable Pop-up Blocker and uncheck it (Disable Pop-up Blocker)
6. Click OK to save and exit

Yahoo! Toolbar

1. Open your Internet Explorer
2. Find Yahoo! Toolbar under your Internet Explorer
3. Find Pop-up Blocker button on the Yahoo! Toobar
4. Find Enable Pop-up Blocker and uncheck it (Disable Pop-up Blocker)

Crawler Toolbar

• It is recommended to uninstall this toolbar from your computer.

Conflict of Toolbars

If you have both Google and Yahoo! "Toolbars", it is recommended that uninstall one of them to avoid potential conflict between both toolbars.

If your problem still exists, or you need further information, you can email our Customer Service Department at sd2 or call our service hotline (852) 3188 2600 during our office hours. Please state clearly your School Name, Class and Username.

Your login will be expired after being idle for 15 minutes. Please re-login your SD2 if you see a session timeout. If you constantly encountered session timeout problem on your computer, please try to delete the browser's cookies as shown below:-

For Internet Explorer 6

1. Logout SD2
2. Close all Internet Explorer
3. Reopen a new Internet Explorer
4. Find Tools
5. Click Internet Options...
6. Click Delete Cookies... button under General tab
7. Click OK to confirm deleting all cookies from your temporary folder
8. Login to SD2 and start a lesson

For Internet Explorer 7

1. Logout SD2
2. Close all Internet Explorer
3. Reopen a new Internet Explorer
4. Find Tools
5. Click Internet Options...
6. Click Delete... button under General tab
7. Click Delete cookies button
8. Click Yes to confirm deleting all cookies from your temporary folder
9. Login to SD2 and start a lesson

If your problem still exists, or you need further information, you can email our Customer Service Department at sd2 or call our service hotline (852) 3188 2600 during our office hours. Please state clearly your School Name, Class and Username.

Why do we have "Easy" and "Challenging" sub-levels to choose from?

The new SD2 is designed to address learner diversity. Students can work on the "Easy" sub-level to strengthen their basic skills. Students looking for a challenge can work on the "Challenging" sub-level to test their abilities.

It is known that some old versions of "Toolbars" which have "Popup-Blocker" feature may block your English Builder operations.

To resolve this problem, please disable popup-blocker as follows:

Google Toolbar

1. Open your Internet Explorer
2. Find Google Toolbar under your Internet Explorer
3. Find Settings button on the Google Toobar > Click Options...
4. Find More tab
5. Finding Enable Pop-up Blocker and uncheck it (Disable Pop-up Blocker)
6. Click OK to save and exit

Yahoo! Toolbar

1. Open your Internet Explorer
2. Find Yahoo! Toolbar under your Internet Explorer
3. Find Pop-up Blocker button on the Yahoo! Toobar
4. Find Enable Pop-up Blocker and uncheck it (Disable Pop-up Blocker)

Crawler Toolbar

• It is recommended to uninstall this toolbar from your computer.

Conflict of Toolbars

If you have both Google and Yahoo! "Toolbars", it is recommended that uninstall one of them to avoid potential conflict between both toolbars.

If your problem still exists, or you need further information, you can email our Customer Service Department at sd2 or call our service hotline (852) 3188 2600 during our office hours. Please state clearly your School Name, Class and Username.

SD2 will allow a student to re-do any completed lesson/s with the permission and approval of his or her teacher. Such requests should be made by the teacher and action will be taken only upon the teacher's instructions. If there is any special reason to re-do any lesson, please feel free to share it with us and we shall review it on a case by case basis.

Should you have any further enquiries, please feel free to contact us at sd2.

All questions carry equal marks unless otherwise specified.

As it is proven to help students learning, we don’t want to penalise the many who achieve incredible benefits from SD2 interactive learning by stopping a few who cheat.